395 Hughes Drive, Traverse City, Michigan 49686   Tel: 231-947-2120 - Fax: 231-922-0609

Customer Care: Frequently Asked Questions

What product lines does Old Mission Windows offer?


What is the difference between wood and vinyl windows?


If I chose a vinyl window what colors are available?


What about maintenance, what should I expect?


Where can I purchase Kolbe and Kolbe windows and doors?


How do I get pricing on windows and doors for my new home?


What sets Kolbe and Kolbe apart from other Quality windows?


What separates Old Mission Windows from other window distributors?


What type of warranty does Kolbe and Kolbe provide?


Does Old Mission Windows provide any additional warranties?


How big a role should energy savings, performance play in the selection process?


How do I know if a particular window is right for my home?


What would you determine as the most important issue when dealing with energy performance?


What is the difference between a Casement and a Double Hung window?


What if I want the look of a Double Hung, but need the performance of a Casement?


Does Old Mission Windows install windows?


How can I prevent fading of my carpet and furniture?


What is LoE and do I need it?


Will a after market solar film or tinting void my warranty?

Call 800-493-2951 for more information today!